Melissa Howe is the Customer Success Manager at Chem-Pak, Inc., where she leads the Customer Service team and makes sure customers feel heard, supported, and taken care of. She focuses on building strong relationships, solving problems quickly, and working with teams across the company to meet customer needs.
Melissa joined Chem-Pak in June 2020 with 20 years of experience supporting customers and managing key accounts in manufacturing and sales environments. That background helps her guide her team in handling everything from day-to-day questions to the more complex needs of key accounts.
She earned an Associate of Applied Science in Technical Studies from Blue Ridge Community and Technical College in 2011.
Outside of work, Melissa enjoys spending time with her husband renovating their 1934 farmhouse, antiquing, and going to festivals.
